The Indiana Chamber earned the prestigious President’s Award for overall excellence at the recent Association of State Chamber Professionals (ASCP) meeting in Oklahoma City. ASCP is comprised of membership and marketing professionals from state chambers of commerce throughout the country. Its annual meeting is in conjunction with a gathering of the Council of State Chambers (presidents and CEOs of the same organizations).
The Indiana Chamber competed against 11 other states in the large Chamber category. In addition to the top honor, three second-place membership awards were also earned: highest market share, highest non-dues growth and highest retention in dollars. None of the 22 states competing in two categories won more than the Indiana Chamber’s four awards.
Chamber membership director Brock Hesler accepted the awards on behalf of the entire staff.
For most of my 15-year tenure at the Indiana Chamber, the organization has exceeded its reach. By that, I mean the Chamber has been among the top three or four statewide business groups in the country (in terms of members) despite an overall population that ranks in the range of 13th to 15th largest.
That performance was recognized at the recent Association of State Chamber Professionals conference. The Chamber earned second place for highest market share — a way of saying we have a higher percentage of members compared to the overall number of business in the state. Washington state led the way in that category (we're only kidding when we say they don't play fair with some lower-priced memberships; the Association of Washington Business is an outstanding organization).
It's the latest in a long line of ASCP honors for the membership team. Tim Brewer, who leads that group, points out that it is truly a team effort with public policy advocacy, training seminars, compliance publications and all the other Chamber programs and initiatives producing strong benefits for members across the state. And you can probably put strong customer service at the top of that list.
Kudos to the membership team (smiling faces here) and all my colleagues for their outstanding work on your behalf.