Should Your CEO Really be Blogging?

When blogs and social media really began to take off, there were some who argued that businesses should put their top executive’s face out there and get their CEO blogging about the company. Over time, that’s worked for some folks, and not so much for others. PR Daily offers further analysis on why it remains a challenging communications topic for many:

Mark Schaefer of Schaefer Marketing Solutions and the blog Businesses Grow says most CEOs will never get to that level of ease and comfort. Charismatic executives such as Steve Jobs and Richard Branson are atypical, he says, though that level of authenticity would certainly be an advantage for a CEO.

However, Schaefer says the interviews with the 10 bloggers show that they’re “out of touch with reality” in terms of what CEOs can and can’t say. “It’s naïve to believe that CEOs are going to be as authentic as someone who’s blogging about gadgets,” he says.

A key reason for that difference, he says, is the law. For example, a CEO whom Schaefer knows tweeted about a meeting with shareholders only to find he had broken a Securities and Exchange Commission rule. That CEO ended up paying a fine and having to appease angry investors.

“CEOs are under a tremendous amount of scrutiny,” Schaefer says.

The public isn’t the only constituency to consider, Olson says. Being critical of another company, another CEO, or the business environment in general may go over well in the public eye, but it “may threaten a CEO’s standing with his contemporaries or perhaps be read as disloyalty,” she says.

Likewise, saying doesn’t make up for doing, Olson says. Expressing sympathy for employees who lose benefits doesn’t mean much when a CEO is taking home a big salary or huge bonuses.

“PR can’t fix an inherently and systemically flawed corporate structure,” she says.

Bernstein points out that some points the bloggers make are contradictory. It’s hard to be fearless and authentically human at the same time, he says.

“Even Seal Team Six members feel fear,” Bernstein says. “However, coming across as confident despite any fear is admirable.”
 

Death of the Blog?

In a discussion with my supervisor, I recently stated my opinion that blogs are on the way out due to preferred brevity on sites like Twitter and Facebook. Glad the New York Times is actually validating one of my predictions. Now, if Texas becomes its own country and Andy Dick wins an Oscar within the next 25 years, I’ll become a bona fide Nostradamus.

Also noteworthy is that I’m communicating about the "death of blogs" on our own blog, so I’m either very ironic or not super attentive to details. Likely some of both, I suppose:

Blogs were once the outlet of choice for people who wanted to express themselves online. But with the rise of sites like Facebook and Twitter, they are losing their allure for many people — particularly the younger generation.

The Internet and American Life Project at the Pew Research Center found that from 2006 to 2009, blogging among children ages 12 to 17 fell by half; now 14 percent of children those ages who use the Internet have blogs. Among 18-to-33-year-olds, the project said in a report last year, blogging dropped two percentage points in 2010 from two years earlier.

Former bloggers said they were too busy to write lengthy posts and were uninspired by a lack of readers. Others said they had no interest in creating a blog because social networking did a good enough job keeping them in touch with friends and family.

Blogging started its rapid ascension about 10 years ago as services like Blogger and LiveJournal became popular. So many people began blogging — to share dieting stories, rant about politics and celebrate their love of cats — that Merriam-Webster declared “blog” the word of the year in 2004.

Defining a blog is difficult, but most people think it is a Web site on which people publish periodic entries in reverse chronological order and allow readers to leave comments.

Yet for many Internet users, blogging is defined more by a personal and opinionated writing style. A number of news and commentary sites started as blogs before growing into mini-media empires, like The Huffington Post or Silicon Alley Insider, that are virtually indistinguishable from more traditional news sources.

Blogs went largely unchallenged until Facebook reshaped consumer behavior with its all-purpose hub for posting everything social. Twitter, which allows messages of no longer than 140 characters, also contributed to the upheaval.

Drowning in Communication

Ever wonder how many e-mails were sent in 2010? No? Well I’m glad your mind is occupied with more useful information. But you still might like to see these numbers from Royal Pingdom:

        Email

  • 107 trillion – The number of emails sent on the Internet in 2010.
  • 294 billion – Average number of email messages per day.
  • 1.88 billion – The number of email users worldwide.
  • 480 million – New email users since the year before.
  • 89.1% – The share of emails that were spam.
  • 262 billion – The number of spam emails per day (assuming 89% are spam).
  • 2.9 billion – The number of email accounts worldwide.
  • 25% – Share of email accounts that are corporate.

       Social Media

  • 152 million – The number of blogs on the Internet (as tracked by BlogPulse).
  • 25 billion – Number of sent tweets on Twitter in 2010
  • 100 million – New accounts added on Twitter in 2010
  • 175 million – People on Twitter as of September 2010
  • 7.7 million – People following @ladygaga (Lady Gaga, Twitter’s most followed user).
  • 600 million – People on Facebook at the end of 2010.
  • 250 million – New people on Facebook in 2010.
  • 30 billion – Pieces of content (links, notes, photos, etc.) shared on Facebook per month.
  • 70% – Share of Facebook’s user base located outside the United States.
  • 20 million – The number of Facebook apps installed each day.

C-SPAN Founder: “I Love What’s Going On”

Our friend Gerry Dick at Inside INdiana Business recently interviewed Brian Lamb, Hoosier native and founder of C-SPAN, about the state of media today. He offers:

It’s painful for me personally to watch the newspapers in such trouble and some of the broadcasters and the radio people, but I love what’s going on. I love the fact that any person in this country that wants to create something in this medium can do it. They can start a web site for almost nothing; their voices can be heard. I think it’s unbelievably important and I’m for it.

To hear more of the interview, click here.

Rupert Murdoch: Media Dug Its Own Hole

For those of us with a media/newspaper background, the following comments from Rupert Murdoch — whose company owns Fox News, Wall Street Journal and MySpace — are quite interesting. He basically claims the media’s condescension toward its readers paved the way for its sharp decline and the emergence of private blogs as news sources:

"It used to be that a handful of editors could decide what was news-and what was not. They acted as sort of demigods. If they ran a story, it became news. If they ignored an event, it never happened. Today editors are losing this power. The Internet, for example, provides access to thousands of new sources that cover things an editor might ignore. And if you aren’t satisfied with that, you can start up your own blog and cover and comment on the news yourself. Journalists like to think of themselves as watchdogs, but they haven’t always responded well when the public calls them to account."

To make his point, Murdoch criticized the media reaction after bloggers debunked a "60 Minutes" report by former CBS anchor, Dan Rather, that President Bush had evaded service during his days in the National Guard.

"Far from celebrating this citizen journalism, the establishment media reacted defensively. During an appearance on Fox News, a CBS executive attacked the bloggers in a statement that will go down in the annals of arrogance. ’60 Minutes,’ he said, was a professional organization with ‘multiple layers of checks and balances.’ By contrast, he dismissed the blogger as ‘a guy sitting in his living room in his pajamas writing.’ But eventually it was the guys sitting in their pajamas who forced Mr. Rather and his producer to resign …

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CS Monitor Moving to Web: A Harbinger of What’s to Come for Newspapers?

Many of us have been saying it: One day newspapers won’t be in print anymore, and we’ll get their information from our computers. I was an editor of a newspaper who got out of the business a little over two years ago, and I’m not sure I’ve read an actual print version of a newspaper since — although I frequently visit their web sites. Granted, I think I’m allergic to newsprint as I have an immune system (and occasionally a disposition) comparable to the Bubble Boy on "Seinfeld,"  but there’s also been no reason to. However, some say there are folks who will always want a tangible copy, so I guess the argument for print still exists. 

At any rate, the Christian Science Monitor, which is about to celebrate its 100th anniversary, is now set to change its business paradigm to focus on the Web.

Judy Wolff (chairman of the board of trustees for the Christian Science Publishing Society) cited three goals that drove what she called "our evolving strategy" for the Monitor:

• Producing a website that can be updated 24/7 and delivered instantaneously "better fulfills Mrs. Eddy’s original vision" for the Monitor to be daily than does a five-day-a-week paper delivered by mail with frequent delays.

• Focusing resources on the fast-growing Web audience for news rather than on the economically troubled daily newspaper industry "increases the Monitor’s reach and impact." The Monitor’s website currently attracts about 1.5 million visitors a month.

• Eliminating the major production and distribution costs of a daily newspaper will allow the Monitor to "make progress toward achieving financial sustainability" while supporting its global news resources.

I’m still not totally sure how this profit model would work for other papers, though. The Monitor has the benefit of being subsidized by the Christian Science church as the paper is estimated to lose, in all its forms, $18.9 million this year. Also noteworthy is this excerpt:

This is a period of extreme financial difficulty for all news organizations. New York Times publisher Arthur Sulzberger Jr., for instance, was asked at a conference in California on Oct. 22 whether the Times would be a print product in 10 years. "The heart of the answer must be (that) we can’t care," Sulzberger said. He added that he expects print to be around for a long time but "we must be where people want us for our information."

Read the full article here. Let us know what you think. Is print dead or will the average American reader always have a little ink smudge on his fingers?