If you manage people at your business, you know it can be tough. You want to walk that balance of being nice and garnering respect and getting the job done. While you shouldn’t be a pushover, BNET does have some recommendations on things you shouldn’t say to your employees unless you don’t mind them taping a picture of your face to a dartboard.
Here are 8 things a good leader should never say to employees:
1.“I’m in charge, so this is what we’re going to do.” Dealing with different opinions or even open dissent is challenging for any leader and can make you feel defensive and insecure. When that happens you might be tempted to fall back on the golden rule: She who has the gold makes the rules. Don’t. Everyone knows you’re in charge; saying you are instantly destroys any feelings of collaboration, teamwork, and esprit de corps. When you can’t back up a decision with data or logic, possibly that decision isn’t the right decision. Don’t be afraid to back down and be wrong. Employees respect you even more when you admit you make a mistake.
2.“I have a great opportunity for you.” No, you don’t; you just want the employee to agree to take on additional work or the project no one wants. If you say, “Mary, next week I’m assigning you to work on a new project with our best customer,” she immediately knows it’s a great opportunity. If you say, “Mary, I have a great opportunity for you; next week I’m assigning you to sort out the problems in our warehouse,” she knows she just got stuck with a less-than-plum assignment. Any opportunity that really is great requires no preface or setup. Don’t sell.
3.“Man, this has been a long day. I’ll see you guys. It’s time for me to get out of here.” No employee wants to feel your pain. From your perspective, running a business can be stressful, draining, and overwhelming. From the employee’s perspective you have it made because you make all the rules. Don’t expect employee empathy; instead talk about how today was challenging and everyone pulled together, or how you really appreciate that employee’s help. Continue reading