Turning Around a Struggling Business

BusinessWeek writer Karen E. Klein recently outlined steps businesses can take to turn things around if they’re going downhill. Using advice from several experts, she offers these tips:

  1. Keep selling
  2. Evaluate market effectiveness
  3. Anticipate opportunities
  4. Create a rapid response team
  5. Get creative
  6. Minimize layoffs
  7. Look for alternatives
  8. Touch base with customers
  9. Ask for feedback
  10. Take complaints seriously
  11. Resist negativity

Read the article for elaboration on each point.