I was intrigued a few months ago when the 2011 Best Places to Work in Indiana winners came out and Horseshoe Casino in Hammond was listed. First, not enough gaming/entertainment organizations participate in this employee evaluation process. Second, the odds (no pun intended) are somewhat stacked against such a business compared to the more traditional "office settings" that make it easier to promote a strong workplace culture.
So I went to Horseshoe to find out what makes it tick. Hopefully this short story in our BizVoice magazine makes the case that management does understand the varied needs of the team members and that those employees are dedicated to both creating the best customer experience and to each other.
Sure, Horseshoe placed 36th out of 36 large companies. But just making the list was a huge honor — really. All 70 companies selected are winners, and all those who participate in the process should be congratulated for listening to their employees and doing what they can to improve their workplaces.