The following is excerpted from NextGov:
An Obama-era technology troubleshooting team has continued under President Donald Trump, maintaining projects some experts suspected would be shuttered in the new administration.
The U.S. Digital Service, a task force of professionals recruited from the private sector, was established to tackle some of the federal government’s highest profile and highest risk technology challenges. Today, it has satellite operations in seven federal agencies, including Defense, Veterans Affairs, Homeland Security, and Health and Human Services.
The team reports to the Office of Management and Budget and is now part of the American Technology Council, a group of business leaders that President Trump taps for advice on federal problems. The Digital Service (USDS) also works with the White House Office of American Innovation, which is led by Trump son-in-law Jared Kushner and is aiming to modernize government technology.
Among the recent USDS priorities, according to its report to Congress:
- A variety of projects for Veterans Affairs – building and deploying a system to process claims for disability compensation; piloting a tool to allow lawyers and judges to review evidence from those claims; and launching Vets.gov, an online portal consolidating thousands of federal benefit sites for veterans.
- Collaborating with U.S. Citizenship and Innovation Services to digitize the immigration paperwork processing system.
- Shoring up the federal purchasing process, including an education program to train contracting officers on buying digital IT services.
The USDS web site notes that in support of its goals, “We recruit top technologists for term-limited tours of duty with the federal government. We hope to encourage a tradition of public service in the technology industry that will support the ongoing improvement of government digital services.”
Bottom line: There’s no doubt that there are plenty of opportunities for improvement when it comes to government and technology. Let’s hope USDS can play a positive role in that mission.