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8 Things Bosses Probably Shouldn’t Say

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If you manage people at your business, you know it can be tough. You want to walk that balance of being nice and garnering respect and getting the job done. While you shouldn’t be a pushover, BNET does have some recommendations on things you shouldn’t say to your employees unless you don’t mind them taping a picture of your face to a dartboard.

Here are 8 things a good leader should never say to employees:

1.“I’m in charge, so this is what we’re going to do.” Dealing with different opinions or even open dissent is challenging for any leader and can make you feel defensive and insecure.  When that happens you might be tempted to fall back on the golden rule:  She who has the gold makes the rules.  Don’t.  Everyone knows you’re in charge; saying you are instantly destroys any feelings of collaboration, teamwork, and esprit de corps.  When you can’t back up a decision with data or logic, possibly that decision isn’t the right decision.  Don’t be afraid to back down and be wrong.  Employees respect you even more when you admit you make a mistake.

2.“I have a great opportunity for you.” No, you don’t; you just want the employee to agree to take on additional work or the project no one wants.  If you say, “Mary, next week I’m assigning you to work on a new project with our best customer,” she immediately knows it’s a great opportunity.  If you say, “Mary, I have a great opportunity for you; next week I’m assigning you to sort out the problems in our warehouse,” she knows she just got stuck with a less-than-plum assignment.  Any opportunity that really is great requires no preface or setup.  Don’t sell.

3.“Man, this has been a long day.  I’ll see you guys.  It’s time for me to get out of here.” No employee wants to feel your pain. From your perspective, running a business can be stressful, draining, and overwhelming.  From the employee’s perspective you have it made because you make all the rules.  Don’t expect employee empathy; instead talk about how today was challenging and everyone pulled together, or how you really appreciate that employee’s help. Continue reading →

Job Market Not All Bad News for Gen Y

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Syndicated career advice blogger/author Penelope Trunk, whose Twitter feed is actually pretty amusing and insightful, offers her thoughts via bnet.com about why Generation Y is right to be optimistic about the future. Some interesting and encouraging words for those seeking work:

We read about how scared young people are, and how desperate they are for a job, but we don’t hear the other side: That young people are optimistic about their careers, their future and are doing well in the American economy. Underreported stories: Washington, D.C. is the easiest city to find a job, and young people love government jobs; farming is in a renaissance, and the local food movement is teeming with young people; healthcare and teaching are both booming; and while service-oriented work is hated by the top-down, rank-oriented mindset of baby boomers, Gen Y is much more collaborative and happy to work in the service sector.

Here’s another bit of evidence of Gen Y optimism: The Wall Street Journal reports that applications to business schools are down 2%. That’s a small decrease, but business school applications historically go up in a bad economy, and they stay up until things get good again. That applications are down is evidence that young people do not perceive the job market as terrible.

As the country moves to a knowledge-based economy, most Americans can no longer expect to earn more than the generation before them. In fact, Don Peck, writing in the Atlantic, explains that as the economy recovers it will look permanently different. This will not be a recovery where the skills of older people come back into demand; the jobs that emerge will be in new sectors, and the financial expectations of employees will permanently shift because of the new realities…

Additionally, the demographics of the U.S. workplace favor Generation Y: As baby boomers retire, Gen X, which is only half the size of Baby Boomers, cannot replace them. So there will be a significant worker shortage in the U.S. by 2015. Generation y will benefit from the worker shortage. They will get higher paying jobs faster, they will go up the corporate ladder faster, and they will be able to remake the workplace in their own image without much resistance.

You can call Gen Y entitled, or delusional, or self-centered, but Gen Y has a gift for reframing situations in a positive light. This is a gift that stems from the parents of gen Y being obsessed with self-esteem. Self-esteem breeds optimism, and this optimism makes Gen Y emotionally able to fend off the recession better than other generations.